As Founder and CEO, Michael does it all — and with more than 30 years of experience in commercial real estate consulting and valuation, he knows it all, too. Michael earned his MAI designation from The Appraisal Institute and is a state-certified general appraiser, real estate broker and senior property tax consultant. Founding Lane Property Tax Advocates in 2009, Michael has cultivated a team of real estate industry pros, representing commercial clients with assessments totaling more than $1.5 billion.
Known for his positive and energetic nature, Michael takes on a lot of responsibility to ensure the Lane team has everything necessary to help clients successfully protest their excessive commercial real estate property taxes. To that end, he oversees all communications, management, human resources and marketing, in addition to putting his analytical skills to use for client protests. But don't worry, Michael does have some free time, during which he enjoys golfing, fishing, hunting and exercising. He's been known to be the king of the grill and can mix up a delicious cocktail or margarita — or pour you a nice glass of wine. This fun-loving family man has many talents and is the reason Lane is the successful company it is today, one which prides itself on customer service.
Michael is a Lifetime Committeeman with the Houston Livestock Show and Rodeo and has served on numerous charity boards. He is an active member of the Association of Commercial Real Estate Professionals (ACRP), the Houston Region Business Coalition (HRBC) and the Arkansas Alumni Houston Chapter, and is also a graduate of the West Houston Leadership Institute. He graduated from the University of Arkansas with a bachelor's degree in business and majored in finance and real estate.
As Vice President of Lane Property Tax Advocates, Hunter has his eye on the target for our clients. From navigating commercial property owners through the protest process to advising on their behalf during arbitration and litigation, he's known for hitting bullseyes. Hunter's years of consulting experience equate to fair property tax assessments and maximum property tax savings across all accounts. This positive, big-hearted tax guru takes his job seriously. Hunter enjoys educating clients on tax law so they can benefit from significant tax savings as the result of strategic decisions.
While Hunter enjoys being the team captain at Lane, he also likes to be outdoors, whether hunting in Abilene or fishing on the lower Laguna Madre. He may be laid-back and patient, but just like he can cut up a dance floor or hit a straight shot, Hunter has mastered the art of persuasion.
Hunter earned his bachelor's degree in business administration with a focus in finance from McMurray University. He also holds a real estate salesperson license and is a property tax consultant.
As Operations Manager, Kelly works to provide a high level of customer service to all of Lane's clients and vendors — or in other words, she works tirelessly to keep everyone happy. She is eager to assist all clients with their paperwork to ensure it's correct and ready to protest with appraisal districts across the state. You can find her bubbly self at events for the Houston West Chamber of Commerce, Greater Heights Chamber of Commerce and West Houston Leadership Institute meetings. And since she is so detail-oriented, Kelly also handles invoicing and other business operations functions that keep the Lane team a well-oiled machine.
When not at work, you could find Kelly at the soccer field or golf course, watching her boys at their sports. This self-proclaimed puzzle nerd enjoys cracking puzzles, the color yellow, hanging out and traveling with her family, exercising and loving on her fur babies. Although she might be too happy for everyone's liking in the morning, she brings more than 10 years of accounting, sales and marketing, administration and customer-service experience to her role, and is a crucial member of the Lane team.
Kelly graduated from Texas Lutheran University with a bachelor's degree specializing in management.
Rhonda is a force to be reckoned with. From riding Harleys and horses, to running her own business, she knows how to manage many moving parts — which she does on a daily basis at Lane. She protests commercial and residential property taxes by gathering and presenting information from an informal level, all the way through arbitrations and litigation. Because she can handle it all, Rhonda leads the Residential department and helps with business development efforts. Her 25+ years of experience in the real estate industry include renovations, property management, new construction and status as a Realtor. Her talents cannot be ignored and bring a great deal of value to the property owners Lane represents.
As a lover of the outdoors, Rhonda enjoys watching the sunset at her ranch, being on the lake or taking a Sunday ride on one of her horses. She's also a fourth-generation rider in the Salt Grass Trail Ride. While Rhonda is most happy when riding her horses or Harley and spending time with family, her true passion is helping her clients save money by reducing their property taxes.
Rhonda graduated from the University of Houston with a bachelor's degree. She is a licensed Realtor in the state of Texas and holds a property tax consultant license.
With more than 25 years of commercial and residential real estate experience, Eric is an expert at real estate property analysis and his skills are sharp. Current and prior roles have given him a variety of responsibilities, including appraisals, appraisal reviews, REO and NPL, construction development, debit/equity placement and business development.
Eric likes to hunt, fish, collect vintage knives and spend time with his son. But he also has time to stay current on the trends and changes in the commercial real estate industry. On the cutting edge of commercial property analysis, Eric's skills, knowledge and guidance help clients make the right decisions when it comes to their property tax protest.
As a Property Tax Consultant, Chelsea knows how to strike the right note with her fellow Lane team members and clients. From supporting the internal team, to building cases and presenting evidence to lower property taxes, Chelsea is right on key. With her real estate license, she brings a wealth of knowledge to Lane that clients appreciate and value. Plus, her skill at getting hefty reductions is music to clients’ ears!
Although Chelsea loves backing up her team and getting work done, she also loves to be at home, part of the chorus that is her family. With three young children and a fiancé, there’s no time to be off-pitch. Chelsea enjoys taking family vacations to the beach, snowboarding, fishing and dancing. She’s also been known to strike up an original song and play the guitar and piano. Chelsea’s well-rounded character and bubbly, fun personality make her a great addition to Lane Property Tax Advocates.
Chelsea studied at Alvin Community College while working on her associate degree in digital video and media production. She is currently switching her education focus to business administration.
Anderson's property tax protest skills are out of this world. Combining his communication, decision-making, problem-solving and project management abilities, he meets clients’ needs and exceeds their expectations. Anderson's quick and creative nature helps the Lane team build strong cases to ensure clients won’t get lost in a black hole of property taxes.
The youngest of four siblings, Anderson likes spending time with family and friends. He enjoys reading science fiction literature, writing and playing music on one of the five different instruments he can play. Now, you may think that makes him from a galaxy far, far away, but Anderson was actually born and raised in Texas.
Anderson earned his bachelor's degree in business administration, with a focus on real estate, from Baylor University.
Tiffany is a filer extraordinaire who's all about organization. As File Manager she maintains all client files and acts with a sense of urgency to complete any task at hand. Always on top of her game, Tiffany works tirelessly to ensure all paperwork is ready when it comes time to protest on a client’s behalf.
In addition to her love of organizing, Tiffany enjoys reading, floating in her pool and watching both her boys play sports. From country music to sunflowers, the color purple to comedy and action movies, Tiffany has many favorite things — but you know helping Lane’s clients is at the top of the list!
Tiffany has a general associate degree and has worked in various managerial positions where her detail-oriented nature served her well.
Excessive commercial property taxes are no match for Shawna, who’s willing to travel the world for her clients. Her critical thinking skills and familiarity with the tax protest hearing process mean she’ll never let a protest case take a day off. As a licensed real estate agent and certified court reporter, Shawna knows how to fight to unburden your business — and she’ll personally hand your high property taxes a one-way ticket to Reduction Town.
An avid traveler, Shawna’s favorite thing to do outside of work is choose her next destination. From Boston and New Orleans, to the Pacific Northwest, she loves experiencing different foods, music and culture.
With previous experience in the legal field, Shawna studied political science and international studies at St. Thomas University and is a licensed real estate agent.
As Office Manager for both Lane Property Tax Advocates and our sister company, MBLane, Chrissy is no stranger to multitasking. The mother of a daughter actively involved in extracurriculars, Chrissy knows how to volley between projects, sprint to check things off her to-do list and cheer on the team as they help clients. She has nearly 20 years of experience handling administrative duties and knows the ins and outs of working in a fast-paced environment: good communication and great organizational skills.
From practicing sports with her daughter, to spending time with family, this outgoing, country music-loving gal enjoys getting out and exploring —preferably on a beach!
Chrissy has an associate degree in business management from Wharton County Junior College.
Connor graduated from University of Houston with a bachelor’s degree in finance. A lover of the outdoors, he enjoys golfing, fishing and barbecuing. His absolute favorite thing to do, however, is take his 4-year-old blue heeler up to the lake house to swim and play fetch. Of course, as a Property Tax Consultant with Lane, he also enjoys doing his part to help relieve clients from the burden of overinflated commercial property taxes.
Whether you’re anticipating an opponent’s next move on the ball field or fighting overinflated commercial property taxes, a little strategy makes a big difference. Just ask Sierra. An outgoing athlete who enjoys digging into data, she goes to bat each day for Lane’s clients.
Sierra’s analytical approach to property tax protests pairs careful data interpretation with in-depth market assessments and real-life experience, too. The end result is an information-backed case to ensure clients aren’t paying more than their fair share.
A lover of the great outdoors who also played collegiate softball, Sierra spends her free time hunting, fishing and enjoying time on the water. And her family, friends and pups are often right alongside her.
Sierra earned her bachelor’s degree in business administration, with a focus in finance, from the University of Houston. She is also licensed in real estate.
They say there’s a place for everything and everything in its place. And for Shannon, an organized individual who’s found her fit fighting high commercial property taxes, nothing could be closer to the truth. With a keen attention to detail, a deep love of learning and positivity in all that she does, Shannon works to ensure Lane’s clients are only paying what’s fair.
A whiz in the kitchen who also loves to travel, you’ll find Shannon spending time with her daughters and husband outside of office hours. If the family isn’t by the water or exploring their hometown, they’re likely baking batches of their signature chocolate chip cookies.
Shannon earned her accounting degree from Texas State University. Her past experience in human resources, education and appraising gives her the know-how and drive to achieve quality outcomes for clients.
With more than 25 years in customer service, and her status as mom of four, too, Nicole’s organizational skills and ability to multitask aren’t just second nature — they’re necessities. Lane’s Administrative Assistant puts her fine-tuned skills to work daily, keeping office needs on track and helping prepare for protests while also placing client needs first.
Fast-paced environments are nothing new for Nicole, who spent more than 10 years as a certified general manager in hospitality. That hard work instilled in her a love of making people happy, and it transformed her into a problem-solver with a keen eye for detail who can manage it all with a smile.
Away from the office, you might find Nicole cooking up a healthy new recipe, tapping her toes to Christian tunes or enjoying well-deserved relaxation on the lake. Those lake trips are best when the whole family’s together — Nicole, her husband and their four Aggie kids.
